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Support Customer Service
Service Time
0755-85276660
365 days a year, 7x24 hours a week with phone service (0755-85276660) support.
If users encounter any maintenance or operation problems, they can call our company's after-sales repair service to consult technical personnel for relevant issues. If the technical problems cannot be solved in real time, our company will send engineering personnel to the project site to assist.
Consulting Service
Pre Sales and in Sales Services
Warranty scope
Based on our trust in the quality of our company's products, we solemnly promise that any malfunctions caused by quality issues in the equipment and materials supplied by our company for this project will be covered by a fully free warranty service during the warranty period of the contract. include:
  • Equipment operation fault handling
  • Free replacement and repair of faulty components
  • Free training for personnel in computer operation, circuit maintenance, and other areas
  • Provide sufficient technical information and spare parts
  • All components used for replacement must pass testing and inspection before use
Installation Services
The company provides training, debugging, on-site installation, and guidance
  • On site installation
    Supervise the installation of all system equipment and materials
    The installation work is in an orderly manner, ensuring that it is implemented according to schedule
    The installation work complies with relevant national regulations and system equipment installation requirements
  • On site services
    Send technical personnel to the site to provide installation, debugging, and acceptance services, ensuring the normal operation of the equipment
    Free provision of on-site installation tools and instruments
    The design and construction of the system are strictly implemented in accordance with the contract requirements and national industry standards
  • Training guidance
    System installation and testing
    The role of equipment in the system and correct usage methods
    Equipment inspection, adjustment, and testing, commonly used measuring instruments and their usage methods
    Grounding and lightning protection of equipment
    Daily maintenance of display information
    Simple software fault handling
    Simple hardware troubleshooting
    Equipment maintenance and upkeep
    Provide training materials
Activity guarantee
Provide on-site support services for the event, and assign professional engineers to provide technical support services at the customer event site to escort the customer's commercial activities
Maintenance support
Unified repair reporting, telephone guidance, headquarters arranges for nearby area engineers to handle, ensuring timely troubleshooting
  • After sales service hotline
    0755-85276660
  • Domestic phone number
    0755-85276660
  • Overseas phone number
    0755-85276660
Contact information
Contacts：David/Vincent
Seating machine：0755-85276660
Mailbox：david.s@typeled.com; info@typeled.com
Website：www.typeled.com   www.tphdled.com
Address： Fourth Floor, 19 Building, Hejing Industrial Park, Fuyong Street, Baoan District, Shenzhen City
SHENZHEN TYPE OPTOELECTRONICS CO.,LTD